{"id":63,"date":"2025-12-17T17:14:23","date_gmt":"2025-12-17T16:14:23","guid":{"rendered":"https:\/\/performanceturbo.eu\/?page_id=63"},"modified":"2026-05-05T20:41:12","modified_gmt":"2026-05-05T18:41:12","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/performanceturbo.eu\/pl\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\n

Effective date:<\/strong> 28 April 2026 Last updated:<\/strong> 28 April 2026<\/p>\n\n\n\n

This Privacy Policy describes how DSTurbo Dawid Sowa<\/strong>, trading as PTT Performance Turbo Technology<\/strong>, with its registered office at Cegielniana 4b, 44-200 Rybnik, Poland<\/strong>, tax identification number NIP 6423112413<\/strong> (“we<\/strong>“, “us<\/strong>“, “our<\/strong>“, the “Controller<\/strong>“), collects, uses, stores, and shares your personal data when you visit, register at, or make a purchase through our website https:\/\/performanceturbo.eu<\/a><\/strong> (the “Site<\/strong>“), or otherwise interact with us.<\/p>\n\n\n\n

We take your privacy seriously. This Policy is written in plain English; if you have any questions, contact us at contact@performanceturbo.eu<\/a><\/strong>.<\/p>\n\n\n\n

1. Controller and contact<\/h2>\n\n\n\n

The data controller is:<\/p>\n\n\n\n

DSTurbo Dawid Sowa<\/strong> Cegielniana 4b, 44-200 Rybnik, Poland NIP: 6423112413 | REGON: 360986953 Email: contact@performanceturbo.eu<\/a><\/strong> Phone: +48 515 336 528<\/strong><\/p>\n\n\n\n

We have not<\/strong> appointed a Data Protection Officer, as we are not required to do so under Article 37 of the GDPR. Our privacy inbox contact@performanceturbo.eu<\/a><\/strong> is the single point of contact for all data-protection matters.<\/p>\n\n\n\n

2. What personal data we collect<\/h2>\n\n\n\n

2.1. Information you give us<\/h3>\n\n\n\n
Category<\/th>Examples<\/th>When<\/th><\/tr><\/thead>
Identity & contact<\/strong><\/td>First and last name, company name (B2B), billing address, shipping address, email, phone number<\/td>Account registration, checkout, contact form<\/td><\/tr>
Account credentials<\/strong><\/td>Username, password (stored hashed), account preferences<\/td>Registration<\/td><\/tr>
Order data<\/strong><\/td>Products ordered, quantities, prices, order history, invoices, vehicle information you provide for Built-to-Order turbos (make, model, engine code, VIN if you choose to share it, existing modifications)<\/td>Checkout, order processing<\/td><\/tr>
Payment data<\/strong><\/td>Card type, last 4 digits, expiry (we do not<\/strong> store full card numbers \u2014 full card data is handled by Stripe)<\/td>Checkout<\/td><\/tr>
Communications<\/strong><\/td>Content of emails, chat messages, call recordings (if we introduce calls), review text, warranty claims, photos\/videos you send for warranty or technical support<\/td>When you contact us<\/td><\/tr>
Marketing preferences<\/strong><\/td>Consent to email and (future) SMS marketing, language\/region preferences<\/td>Newsletter sign-up, account settings<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

2.2. Information we collect automatically<\/h3>\n\n\n\n
Category<\/th>Examples<\/th>How<\/th><\/tr><\/thead>
Device & browsing<\/strong><\/td>IP address, approximate location (country\/city level), device type, operating system, browser, screen resolution, language, referring URL, pages viewed, time on page, clickstream<\/td>Server logs, analytics cookies<\/td><\/tr>
Cookies & similar<\/strong><\/td>See our Cookie Policy<\/strong> for a full list (session, preference, analytics, advertising, security)<\/td>Cookies, pixels, local storage<\/td><\/tr>
Tracking identifiers<\/strong><\/td>Google Analytics client ID, Meta Pixel cookie ID, advertising IDs<\/td>GA4, Meta Pixel, other tags<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

2.3. Information we receive from third parties<\/h3>\n\n\n\n
Source<\/th>Data<\/th><\/tr><\/thead>
Stripe<\/strong><\/td>Transaction status, risk scores, fraud signals, chargeback notifications<\/td><\/tr>
Couriers (DPD, DHL, UPS, local Polish courier)<\/strong><\/td>Delivery status, tracking events, returned-parcel notifications<\/td><\/tr>
Social media<\/strong> (Meta, Instagram, Facebook)<\/td>If you interact with our pages\/ads: anonymised aggregate insights; if you contact us via Messenger: conversation content<\/td><\/tr>
Fraud-prevention services<\/strong><\/td>Risk scoring, sanctions-list screening (legal obligation)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

We do not<\/strong> buy marketing lists, nor do we receive personal data from data brokers.<\/p>\n\n\n\n

3. Why we use your data and the legal basis (GDPR Article 6)<\/h2>\n\n\n\n
Purpose<\/th>Legal basis<\/th><\/tr><\/thead>
Processing your Order, manufacturing Built-to-Order Products, shipping, providing after-sales service<\/td>Performance of a contract<\/strong> (Art. 6(1)(b) GDPR)<\/td><\/tr>
Processing payments, preventing fraud, managing chargebacks<\/td>Performance of a contract<\/strong> + Legitimate interest<\/strong> (Art. 6(1)(b) and (f))<\/td><\/tr>
Issuing VAT invoices, keeping accounting records, tax reporting<\/td>Legal obligation<\/strong> (Art. 6(1)(c)) – Polish Accounting Act; retention up to 5 years from end of fiscal year<\/td><\/tr>
Responding to your inquiries and complaints<\/td>Performance of a contract or steps at your request (Art. 6(1)(b))<\/td><\/tr>
Sending transactional emails (order confirmation, shipping updates, warranty registration)<\/td>Performance of a contract (Art. 6(1)(b))<\/td><\/tr>
Sending marketing emails and (future) SMS<\/td>Your consent<\/strong> (Art. 6(1)(a)); also – for our existing customers – legitimate interest for very limited post-sale follow-ups under the “soft opt-in” rules where applicable, always with easy opt-out<\/td><\/tr>
Analytics and improving the Site (Google Analytics 4, Meta Pixel, heatmaps, etc.)<\/td>Your consent<\/strong> via our cookie banner<\/td><\/tr>
Personalised advertising (Meta\/Google\/other)<\/td>Your consent<\/strong> via our cookie banner<\/td><\/tr>
Security, preventing abuse, protecting our network<\/td>Legitimate interest<\/strong> (Art. 6(1)(f))<\/td><\/tr>
Defending or exercising legal claims<\/td>Legitimate interest (Art. 6(1)(f))<\/td><\/tr>
Complying with sanctions screening (to avoid shipping to sanctioned jurisdictions)<\/td>Legal obligation (Art. 6(1)(c))<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

You can withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. To withdraw consent, use the unsubscribe link in any marketing email, the cookie banner, the “do not sell\/share” link, or email us at contact@performanceturbo.eu<\/a><\/strong>.<\/p>\n\n\n\n

4. Who we share your data with<\/h2>\n\n\n\n

We share personal data only with categories of recipients listed below, only to the extent necessary, and only under written agreements containing the required safeguards.<\/p>\n\n\n\n

4.1. Processors acting on our behalf<\/h3>\n\n\n\n
Processor<\/th>Purpose<\/th>Location<\/th><\/tr><\/thead>
HOSTING PROVIDER: home.pl<\/strong><\/td>Website and email hosting<\/td>Poland<\/td><\/tr>
Stripe Payments Europe Ltd.<\/strong> (EU) \/ Stripe Inc. (global)<\/td>Payment processing, fraud prevention<\/td>Ireland \/ United States<\/td><\/tr>
Google Ireland Ltd. (Google Analytics 4, Google Ads, Google Merchant Center)<\/strong><\/td>Analytics, advertising, product feed<\/td>Ireland \/ United States<\/td><\/tr>
Google Search Console<\/strong><\/td>SEO diagnostics (only aggregated, non-personal data)<\/td>United States<\/td><\/tr>
Meta Platforms Ireland Ltd. (Meta Pixel, Facebook Ads, Instagram)<\/strong><\/td>Advertising, audience measurement<\/td>Ireland \/ United States<\/td><\/tr>
[EMAIL MARKETING PROVIDER – e.g., FluentCRM (self-hosted) \/ Klaviyo \/ Omnisend]<\/strong><\/td>Newsletter sending, segmentation<\/td>[Poland \/ United States]<\/td><\/tr>
Accountancy firm and tax advisors<\/strong><\/td>Bookkeeping, tax filing<\/td>Poland<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

4.2. Couriers and logistics<\/h3>\n\n\n\n

DPD Polska, DHL Express, UPS, FedEx<\/strong>, and any courier selected by you at checkout. Shared data: recipient name, full shipping address, phone number, email (for tracking notifications), weight and dimensions of the parcel.<\/p>\n\n\n\n

4.3. Public authorities<\/h3>\n\n\n\n